We are committed to treating data privacy seriously. It is important that you know exactly what we do with your Personal Data.
Throughout this document, “we”, “us”, “our”, “ours”, “Apna Mechanic” refer to Sukasi Bimech Services Private Limited. wherever we have said ‘you’ or ‘your’, this means YOU.
Sukasi Bimech Services Private Limited. is a company incorporated and registered under the provisions of the Companies Act, 2017, and having its registered office at 304 Vipul Business park, Sec 48, Gurgaon – 122001, Haryana, India. Sukasi Bimech Services Private Limited. is engaged in the business of facilitating selling, marketing, and retailing Two wheeler service, repair experience & Accessories (“Business”) through e-commerce websites and mobile applications (“App”) both developed and owned by Sukasi Bimech Services Private Limited.
Apna Mechanic uses the information provided by you to share offers based on your interest, location, and history. These offers help you save your money and experience great service. Apna Mechanic also uses this information to provide you services you requested, to troubleshoot issues you may come across while using our service, to resolve disputes, to customize your experience, to communicate with you updates, detect & protect us against error, fraud, and other criminal activity, enforce our terms and conditions, etc.
We commit to protecting your privacy and hence our Personal Data handling practices are continually reviewed to ensure compliance with the applicable Privacy laws and regulations.
We use your personal information to operate, provide, develop, and improve the products and services. These purposes include:
We use your personal information to take and handle orders, deliver products and services, process payments, and communicate with you about orders, products and services, and promotional offers.
We use your personal information to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of the Apna Mechanic.
A “cookie” is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. Apna Mechanic uses cookie and tracking technology depending on the features offered. No personal information will be collected via cookies and other tracking technology.
We give our consent to receive transactional communications from Apna Mechanic over the WhatsApp channel on booking orders through the app and website.
Apna Mechanic has stringent security measures in place to protect the loss, misuse, and alteration of the information under its control. Once your information is in Apna Mechanic’s possession it adheres to strict security guidelines, protecting it against unauthorized access.
Our website is directed to be used by adults only. If you are not an adult, while you may look at our site, you should not make a purchase, register, or submit Personal Data to us. We or our associates /affiliates do not knowingly collect information from minors.
For any further queries and complaints related to privacy under applicable laws and regulations,
you could reach us at:
Contact Email Address: [email protected]
GRIEVANCE OFFICER – CUSTOMER SERVICES
Name: Mr. Jatin Kumar
Office: 304 Vipul Business Park, Sec 48, Gurgaon 122001, Haryana, India.
The complaint shall be redressed within a period of 1 (one) month.