Motor Claims Executive – Two Wheelers

Responsible for daily motor claims (Two-Wheelers) operation duties, ensuring valid claims are assessed according to Policy’s terms and benefits and within the claim authority limit.

  • Compute the benefit amount payable and ensure claims are settled within the agreed turnaround time.
  • Coordinate with the policy issuer for claims settlement and documentation.
  • Provide training to intermediaries on claims processes or policy coverage.
  • Provide support, face-to-face meeting, and resolve customer’s and intermediary’s complaints.
  • Processing claims and document verification.
  • Engaging with customers & resolve their queries related to claims processing.
  • Comply with regulatory and risk management controls, corporate policies, procedures, and claims guidelines.
  • Ensure proper claims documentation.

Required Candidate profile

  • Having experience in motor claims/reimbursement processing & verifying documents.
  • Resolve customer queries quickly & efficiently.
  • Excellent interpersonal and communication skills.
  • Any Graduation / Post Graduation
  • Minimum 2 to 5 Years of experience in the Motor Insurance Claims/ OEM Agency
  • Must be from a General Insurance background handling Motor claims.
  • Local market knowledge is essential
  • Good Communication and Presentation Skills
  • Strong Negotiation Skills
  • Ability to teach and coach your team
Job Category: Business
Job Type: Full Time
Job Location: Gurgaon

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